I’ve spent a lot of time airports last year. You can
probably tell by how I’m motivated to write this article, and make it a
listicle at that. 10 specific, bulleted reasons. That means I’ve really thought
about it.
1.
Squeaky clean eat off the commode lid washrooms
– Delhi, Vadodara, Abu Dhabi, Dubai….Let’s just say I’m so relieved (mentally)
when I finally get back to Bangalore airport and wander into the washroom
behind all the other girls going in groups. It’s shiny. It’s dry. There’s
always a smiling lady who greets me as though she loves her job and feels happy
to see me and she points me to the hidden tissue papers.
2.
Seat Covers – Yes, this is also about washrooms.
Bangalore airport gives you disposable toiler seat covers. Since my entire
family makes fun of me when I hunt these down in grocery store and carry them
around in my purse, this is a big deal.
3.
Access to sanitary napkins – And one more. They
tried the vending machines, but the science behind this has yet to perfect
itself. However, now notices say that sanitary napkins are available on demand.
I’d prefer easy and interaction free mode on this, but well, they tried.
Okay so the weightage on evaluating airports seems to sway
very much toward washrooms. But I think a washroom reflects the basic standard
you are happy with and says much about everything else. Mumbai International
terminal comes close. Now onto the rest.
4.
Hatti Kapi – This little modern traditional
coffee joint is a pleasure to come back to after a long trip. It’s got the
nostalgia of homemade deep fried vadas, pure organic jiggery filter coffee, and
served to you by a dignified older gentleman with ‘senior’ written on his
T-shirt. Points for inclusiveness. All the aspects of being served Mysuru
filter coffee in your favourite traditional uncle’s house.
5.
Sparrows – I loved this so much I wrote another
article on it once when my plane was delayed for what seemed like forever.
These little birds hop around the food court cute, bold and unafraid. Banished
from the Bangalore of old where they were cohabitants of every house, bringing
joy to children in the backyard, they thrive here in the strangest of
circumstances. What this means for airport maintenance, I don’t know, but I
love them.
6.
Celebrations – Bangalore airport is always
celebrating. Diwali, Christmas, Karnataka Rajyotsava…. And they do this with
style. Dance troupes, bands, orchestras, giant displays, promotions… they’ve
taken the mundane transit experience and made it one of community. Even for the
transient moment you’re passing through, you feel like you’re more than a
traveler.
7.
Taxi! – Bangalore airport reacts fast to keep up
with the choices of commuting. I remember how the regular curb side pickups
became more organized, the queue managers got longer and more ziggy zaggy,
people were employed to direct passengers and organize cabbies. Every time I go
along at an indecent hour, the guy takes the cab number, my phone number and
where I’m going. (I hope in a non-stalker manner I hope) Ola and Ubers started
confusing the system, and honking was deafening in the drop off section. The
airport then marked out an ‘app pick up’ section, had the apps bring people to
the airport, put up signage. Now there’s no dearth of choice and no waiting
time – you get out, you get into a cab of your choice and off you go. A metro
line from my home to the departure gate would be good, but I’m not complaining.
8.
Traffic management – There’s always been lines
and lines of vehicles getting in and out. I know over the years this has only
grown. For a while there was the insane deafening honking, but they reacted
fast and kept introducing new traffic flows, crossing guards, parking
supervisors. Given the sheer number of vehicles driving in and out, there’s
never a traffic jam that I’ve seen.
9.
Overnight parking – I just discovered overnight
parking at the airport. Sometimes on day trips or two or three day trips, I
love to drive down, park my car under the parking lot camera and be on my way.
The parking fee for up to three of four days works out cheaper than cabs, and I
feel safer to drive myself. Especially after a few sleepy cab drivers in the
indecent hours of the morning caused me many heart palpitations.
10.
The airport app – There’s an airport app. You
download it and you access a world of information on your phone. This is a good
touch, and done so swiftly. Now you know if you have an app….you’ve arrived.
Although there’s still miles to go, it’s obvious to me that
this is an airport that listens to its commuters, responds fast and tries to
make things as easy as possible. Of course, I may be biased, it is my hometown.
But I can’t ignore the feeling of pride that wells up in me every time I land
here.
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